
shipping & returns
ORDER PROCESSING
Orders are processed Monday-Friday, excluding holidays.
Orders placed after 5:00 pm CST begin processing the next business day.
CUSTOM HAND-MADE WIGS
Custom Hand-Made Units by Holly Wood Tonya require 2 to 3 weeks to be completed.
BILLING INFO
Please submit accurate billing information to prevent delays with your order.
INTERNATIONAL FEES/ TAXES
Holly Wood's Hair Bar; Holly Wood Tonya does not cover any duty/taxes/customs fees that may develop with international shipments. These charges are not included in the shipping fees. Please contact your local customs office for more information regarding these fees.
PRODUCT CARE
Because our products are made from the highest quality hair suppliers, we take extra care in packaging them so that they’ll arrive in flawless condition at your doorstep.
RETURNS/EXCHANGES
All hair is inspected thoroughly before being shipped. Hair and products are made from the highest premium quality hair suppliers. Hair/ Wigs cannot be returned nor exchanged.